MARTIN COUNTY, NC (WITN) – Several 911 call centers are having trouble taking calls across Eastern Carolina.
WITN has received reports of difficulties reaching 911 communications in Duplin, Martin and Onslow counties including in Jacksonville and around Camp Lejeune.
Anyone with an emergency should call 911 as usual. If you cannot get through, you should call the following numbers:
Carteret County: 252-726-1911
Duplin County: 910-296-1911
Martin County: 252-792-8151.
In Onslow County, emergency services posted on Facebook that the issue is with Verizon Wireless and callers should use a phone on another network to make emergency calls.
In Carteret and Martin Counties, the outage is believed to be linked to a CenturyLink fiber line being severed. We’re told crews are aware of the problem and are working to fix it but there is no estimate on when it will be repaired.
WITN is working to learn as much as we can about outages across ENC and we will update this story as we get more information.
The 911 phone system is currently down in Martin County.
The county’s 911 director tells WITN a CenturyLink cable has been severed and they’re unsure how long it will be before the system is restored.
Anyone who needs 911 services who cannot get through by calling 911 should call the administrative line at 252-792-8151.
County Manager David Bone says 911 calls are currently be rerouted to Bertie County.